Ounass Contact Number | Easy and Efficient Services

How to Reach Ounass Customer Service 

There are multiple ways to reach out to Ounass customer service; each offering prompt and efficient responses. Here are the key Ounass communication channels: 

WhatsApp - Ounass Unified Number

If you have any inquiries or need to share files and photos related to your request, please feel free to contact the Ounass unified number directly through WhatsApp. This is their number: +971529291013

Ounass Number Oman

If you wish to directly reach out to the store, please use the designated Ounass phone number in your country.

If you are from Oman, you can contact the Ounass Customer Service at +96824442640, available during working hours from 10:00 am, until 10:00 pm.

Email

If you don’t prefer to directly call Ounass Customer Service in Oman, then you can send your request via email to customercare@ounass.com. The customer service team will promptly address your inquiry within a time frame of 12 hours.

When do you need to communicate with Ounass Customer Service Oman?

You can call the Ounass contact number Oman, or the unified number in these circumstances: 

• Asking about the steps of buying and completing the payment in the store.

• Facing a technical problem that prevents you from adding the product to the purchasing basket, or preventing you from completing the payment process.

• Your request was delayed and you did not receive it on the scheduled date.

• If you desire to track your order; you can send a short text message, then use the tracking number that the team provided you with.

• Reporting a missing item. Reach out to Ounass through the provided contact number. The team will promptly review your request within 2-3 working days.

• Including a personalized note along with the gift you have requested from Ounass.

• Despite verifying your credit card number and the remaining balance, the payment is refused. 

• If the price of the product drops within 5 days of your purchase, you’ll receive a refund of the price difference.

• Shipping the request to the wrong address; the customer service team will respond to you within 4 working days.

• Your desire to cancel a product recovery request.

How to Change Your Phone Number and Address in Your Ounass Account

To update your phone number and address on your Ounass account Oman, simply contact Ounass Customer Service. They will assist you in modifying your information. Please note that the delivery date can also be changed, but if your request has already been shipped or submitted via PayPal, you may not be able to alter your address. Remember, any changes to the delivery location must be within the original country of delivery.

How to Follow the Latest News and Offers at Ounass Oman

Stay updated on the latest products, exclusive offers, and discounts as soon as they arrive in Ounass Oman. Choose any of the following channels to keep yourself in the loop and not miss out on anything: 

Subscribe to Ounass’ Newsletter

You can subscribe directly to Ounass’ newsletter Oman, by inserting your email in the designated location and clicking the “Subscribe” button.  

Download the Application 

You can follow the latest discounts, offers, and new product launches at Ounass Oman by downloading the application for Android and iOS. Receive instant notifications and avoid the need to contact the team for updates through the Ounass number. 

Follow Up on Social Media

Stay connected with Ounass Oman by following their social media platforms. Discover the exclusive offers available all year round across Meta (previously Facebook), Instagram, X (previously Twitter), and LinkedIn.

Discover the wonderful world of shopping at Ounass. Enjoy a wide range of luxury products from renowned international brands. For any inquiries, feel free to connect directly with the Ounass customer service team Oman. Stay updated with the latest offers and discounts through various channels that were mentioned above.  ​